The Shelbourne Dublin Hotel Voucher Terms & Conditions
- Vouchers are valid for 5 years from the date of purchase.
- Gift vouchers can only be exchanged for goods or hotel services. Please note that they cannot be used to purchase another voucher.
- Specific Shelbourne Experience vouchers may be used for the intended experience for up to one year from purchase, after which they will automatically convert to a monetary voucher which can be exchanged for hotel goods or services to the monetary value of the initial Shelbourne Experience at the time of purchase.
- Please note the expiry date - vouchers cannot be reissued once expired and vouchers that have expired will not be accepted.
- Vouchers cannot be redeemed for cash.
- Vouchers are the sole responsibility of the holder, The Shelbourne accepts no responsibility for vouchers that are lost or mislaid and they will not be replaced.
- At time of booking, guest must identify themselves as a voucher holder when making their reservation and quote the voucher number.
- Vouchers may be used for more than one transaction and the balance will be reduced accordingly. Cash refunds are not permitted.
- Gift vouchers can only be exchanged for goods or hotel services. Please note that they cannot be used to purchase another voucher.
- For online vouchers, the voucher email must be presented upon arrival at property. Vouchers that have been altered, tampered with, or damaged in any way will not be accepted.
- The Shelbourne reserves the right to alter, change and/or add to the terms and conditions of this voucher at any time without notifying the holder.
- Redemption of the voucher is strictly subject to availability and at the hotel's discretion. Supplements may apply at restricted times for example, public holidays and special events.