Terms & Conditions

1. Vouchers are valid for 12 months from date of purchase.

2. Please note the expiry date as vouchers cannot be reissued once expired and vouchers that have expired will not be accepted.

3. Voucher must be used for stated purposes.

4. Vouchers are the sole responsibility of the holder, neither In1 Solutions Ltd nor the issuer accepts responsibility for vouchers that are lost or mislaid.

5. Holders must identify themselves as voucher holders when making their reservation and quote voucher number at time of booking.

6. Vouchers may be used for more than one transaction. Cash refunds are not permitted. A new voucher will be issued for any unused outstanding balance.

7. Vouchers may not be redeemed for cash.

8. Monetary vouchers can be exchanged for goods, services or gift cards, specific vouchers must be used for the purpose intended such as for example a spa treatment.

9. Voucher Email must be presented on arrival at property. Vouchers that have been altered or damaged in any way will not be accepted.

10. The Shelbourne reserves the right to alter, change and/or add to the terms and conditions of this voucher at any time without notifying the holder.

11. Redemption of the voucher is strictly subject to availability. Supplements may apply at restricted times for example Public Holidays and Special Events.